Customer Testimonials

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Google Dec 10, 2023

These people are on point!!! Great sales & service

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Google Dec 10, 2023

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Google Dec 3, 2023

Easy no hassle experience, great financing

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Google Dec 1, 2023

The saleman and finance man were extremely helpful full of information.

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Google Nov 26, 2023

Excellent customer service. Very friendly, knowledgeable, and patient

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Google Nov 21, 2023

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Google Nov 16, 2023

Purchasing the Subaru Forester was a great experience here. Ask for Johnny Horta!!! Best salesman ever!! Explains everything thoroughly, goes above and beyond. Super helpful in every way. Thank you for being super patient with my wife and I while we decided on a vehicle, never felt pressured at all. Also want to give a shout out to Mr Sid Perez. Mr. Perez was extremely helpful in helping us out with the finances issues. Thank you all so very much and keep up the great work. We appreciate you guys very much!! Will definitely be purchasing another Subaru hopefully soon.

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Google Nov 14, 2023

Rudy was great. As past employees of Chevy GMC my husband and I were very impressed with his easy going mannerism. Rudy has a great future before him.

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Google Nov 12, 2023

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Google Nov 10, 2023

Amazing customer service

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Google Nov 7, 2023

Christian (salesman)and Hector(Finance Manager) made the entire buying process very easy.They made sure I had the best deal with the best interest rate available.I highly recommend working with Bert Ogden Subaru.

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Google Nov 4, 2023

We were very happy with our experience with our salesman Johnny, Rafael and Hector.

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Google Nov 2, 2023

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Google Nov 1, 2023

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Google Nov 1, 2023

Bert Ogden Subaru has the best customer service in sales, management, & service!

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Google Oct 27, 2023

Very friendly and helpful folks

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Google Oct 24, 2023

Great staff who took care of me and wife and did not pressure us into buying anything. They knew and respected that we wanted to take a few days to discuss our options. In the end we decided to purchase a Subaru from Bert Ogden.

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Google Oct 22, 2023

Jose Guzman and all the staff at Bert Ogden courteous and very helpful in explaining the vehicle features and my financing options.

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Google Oct 21, 2023

Johnny helped us out so much. Was super transparent with the prices! Our experience was no B.S. they were super honest and cater to the average consumer! Johnny was also super respectful and asked ME (not my husband) all the questions! I really appreciated it and am so happy with my purchase! Can’t wait for the memories my family and I will have in our brand new crosstrek wilderness! Thank you guys so much!

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Google Oct 16, 2023

Very good service

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Google Oct 6, 2023

Salesman Joe was excellent. Very knowledgeable, easy to deal with not much pressure to purchase. Great service department. Recently purchased a new unwary Forester. Great follow-up after purchase.

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Google Oct 6, 2023

Levi was very attentive and informative

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Google Oct 5, 2023

First time that I have been to this dealership. Jose Guzman top gun salesman helped us with our new Subaru wilderness. If you decide on a new car go see Mr Guzman. Sid Perez was our sales manager helped us work the numbers he was very patient and very good listener. Working with these two gentleman was an awesome experience I highly appreciate everything they did for us. They both can help you with any model not just Subaru…. I give them an A++

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Google Oct 2, 2023

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Google Sep 29, 2023

Great customer service

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Google Sep 28, 2023

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Google Sep 28, 2023

Really happy to do business with these folks.

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Google Sep 28, 2023

Great place to purchase a car. Ask for Cody Sanchez and tell him that Victor sent you. He goes out of his way to make you feel comfortable and meet your needs.

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Google Sep 18, 2023

Great Service

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Google Sep 15, 2023

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Google Sep 10, 2023

It was a great experience! Our salesman, Johnny Horta was excellent! He explained the process and details of our purchase. He went above and beyond to make sure we had a satisfying experience.

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Google Sep 9, 2023

Communication was flawless.

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Google Sep 2, 2023

I have never had a better experience in leasing a car. Johnny at Bert Ogden made leasing my 2024 outback so easy. The car was delivered to my residence which was less stressful for me.

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Google Aug 25, 2023

(Translated by Google) Good service, excellent treatment and support, the people who attended JAIRO TREVINO and Joven MARIANO did an excellent job, thanks and blessings for giving me this great blessing 🙏👍❤️ (Original) Buen servicio excelente trato y apoyo la personas que atendieron JAIRO TREVINO y Joven MARIANO hicieron excelente trabajo gracias y bendiciones por darme esta gran bendición 🙏👍❤️

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Google Aug 19, 2023

It was a quick and easy process. Very professional.

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Google Aug 16, 2023

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Google Aug 13, 2023

Jose made our experience great and easy going. Definitely recommend going to him.

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Google Aug 11, 2023

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Google Aug 6, 2023

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Google Jul 29, 2023

Excellent customer attention... great deal.

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Google Jul 26, 2023

The reps that helped us today, Michael Villarreal, Mario Urrutia, and Mariano, were super helpful and met our expectations! Friendly, quality, and overall good service from these gentlemen.

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Google Jul 23, 2023

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Google Jul 23, 2023

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Google Jul 22, 2023

Fast friendly service!

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Google Jul 21, 2023

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Google Jul 9, 2023

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Google Jun 30, 2023

Johnny was super great with us and could not have made the purchase of my 2023 wrx any better!

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Google Jun 28, 2023

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Google Jun 20, 2023

Amazing sales representatives did everything to put me in a reliable vehicle. ❤️

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Google Jun 13, 2023

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Google Jun 8, 2023

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Google Jun 4, 2023

There was good service

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Google Jun 1, 2023

Great help, informative, and friendly. My purchase took little time and I'm a happy owner of my first Subaru! Thanks!!

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Google May 30, 2023

Very knowledgeable team and very attentive Thank you

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Google May 24, 2023

Overall experience was very impressive. Jose and Rafa were very helpful and informative along the car buying process doing their best to help you into the vehicle you want.

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Google May 21, 2023

Very friendly and professional young sales team with a great attitude.

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Google May 21, 2023

Coby Sanchez is excellent. His professionalism, product knowledge, efficiency, is second to none. It was a pleasure for us to receive excellent customer service from Cody Sanchez.

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Google May 20, 2023

Everyone was friendly and we got done fairly quickly , and a shoutout to our salesman, José, who helped us with everything, he made the full process more enjoyable and I would recommend him to anyone who is looking to buy a vehicle.

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Google May 19, 2023

Great customer service of Cody and Michael. They both explained with detail and very knowledgeable of the Crosstrek. Very attentive and Cody got me going on my new adventure with my vehicle. As the words of the dealership Dale Gas!

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Google May 7, 2023

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Google May 7, 2023

Smooth sale. Polite. Good numbers

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Google May 4, 2023

I applaud Johnny and the management staff at Subaru. They did an amazing job helping me through the process.

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Google May 1, 2023

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Google Apr 23, 2023

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Google Apr 21, 2023

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Google Apr 19, 2023

I went to 5 different dealerships during my car shopping process. This was the dealership where I found the best deal and the best customer service, so it’s where I ended up finally purchasing a vehicle. Johnny Horta, our salesman, listened to what we wanted and needed and did his best to deliver exactly that.Everyone else involved, from Finance to Customer Service was equally attentive and genuinely listened to what I wanted (and delivered), without pushing what they wanted onto me instead (which happened time and time again elsewhere). I’ll be returning, whenever I’m on the market ...

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Google Apr 16, 2023

Thank you Alex for the time and attention during my visit to Bert Ogden Suburu in Edinburgh, Texas. You made buying my Crosstrek Suburu a wonderful experience.

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Google Apr 16, 2023

Easy to deal with, great service, will buy again.

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Google Apr 12, 2023

Got my first ever car. Great service along the way!!

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Google Apr 7, 2023

Nice facility

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DealerRater Apr 1, 2023

An issue arose with my 2019 Legacy, Alexis from service department provided excellent customer service. He took initiative to touch bases with me in regards to a part we were waiting on and contacted me as soon as it arrived. Alexis was courteous, honest and professional through out the entire process. His was definitely an example of what great customer service should be.

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Google Mar 29, 2023

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Google Mar 28, 2023

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Google Mar 25, 2023

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Google Mar 24, 2023

Alex Gonzalez superb professional service just let him know what your expectations are and what you want highly recommend him exceptional Subaru Crosstrek so excited with the purchase today March 23 2023 visit Subaru Edinburg TX

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Google Mar 19, 2023

(Translated by Google) For today excellent Thank you (Original) Por hoy excelente Gracias

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Google Mar 17, 2023

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Google Mar 16, 2023

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Google Mar 8, 2023

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Google Mar 3, 2023

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Google Feb 19, 2023

Jairo , our salesman was awesome! His knowledge of the vehicles on the lot made the buying process so easy and smooth !

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Google Feb 14, 2023

Simple and quick, since it was a lease for lease. Jose Guzman thank you for listening and not wasting my time.

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Google Feb 13, 2023

Shocked at how busy this shop was on a Saturday morning. I had a 10:45 appointment, they honored it, was quick to fix and I was on my way. A thousand times better than the dealership in McKinney, TX where I originally purchased the vehicle. Great service department.

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Google Feb 12, 2023

My sales representative Cody shared his vast array of knowledge of Subaru vehicles with me. Cody took his time to thoroughly explain each vehicle I was interested in. I highly recommend visiting Cody at this Subaru dealership. Also sales manager Rafael diligently expedited the documentation to make sure my new Subaru Crosstrek would be in my possession by the end of the day.

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Google Feb 7, 2023

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Google Feb 3, 2023

Great service. Fantastic personnel that are welcoming, very polite and prompt. Buying experience was seamless and pleasant. One of the best expierences I've had. Would recommend 100%

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Google Jan 27, 2023

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Google Jan 21, 2023

From appt to purchase we were treated exceptional by Joe Guzman and everything went very smoothly.

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Google Jan 19, 2023

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Google Jan 18, 2023

The whole experience was fantastic and effortless, I felt very well taken care of

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Google Jan 18, 2023

Very nice an pleasant people. Not pressured to buy

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Google Jan 16, 2023

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Google Jan 14, 2023

Great experience and very helpful

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Google Jan 8, 2023

Mathew was so attentive and patient in helping me find the right vehicle for my daughter. If you’re looking for a vehicle i recommend you give him a call. Mathew is very informative and above all patient and respectful.

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Google Jan 7, 2023

Very accommodating and helpful.. and customer friendly!

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Google Jan 4, 2023

We just purchased a 2022 Subaru Crosstek for my son. It was honestly the smoothest vehicle purchase I have experienced. The managers and salespeople worked as a team locating a vehicle and helping us get the price and financing in place. Salesman Johnny Horta was professional and did a great job explaining the vehicle a d features. My son loves the vehicle and I feel like I got a great deal on a great vehicle. Could not ask for a more pleasant experience.

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Google Dec 29, 2022

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Google Dec 27, 2022

Michael Villarreal was a great sales rep. Very helpful and accommodating.

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Google Dec 20, 2022

Mr. Gonzalez was waiting with the vehicle we requested to see when we arrived. Answered all questions regarding the vehicle and was very knowledgeable. Finance staff was quick and answered all questions. Great experience!


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