Customer Testimonials

Google logo
Google May 18, 2024

Google logo
Google May 12, 2024

The process was relatively quick. The staff was friendly.

Google logo
Google May 11, 2024

Had a great experience. The employees were very knowledgeable and very patient.

Google logo
Google May 11, 2024

Great customer service, Jose was professional and knowledgeable. Jose took time to answer all my questions and was not pushy like salesmen at other agencies. I am satisfied with my choice to go with Subaru. Jose, I appreciate your assistance in getting my Outback!

Google logo
Google May 9, 2024

Google logo
Google May 6, 2024

Professional and attentive.

Google logo
Google May 4, 2024

I recently had the pleasure of being assisted by Johnny Horta during my visit, and I must say, his service was nothing short of phenomenal. From the moment I stepped into the store, he greeted me with a warm and professional welcome that immediately put me at ease. Johnny Horta was incredibly knowledgeable about the products. He took the time to understand my needs and preferences, which made me feel valued as a customer. Not only did he answer all my questions with clarity and depth, but he also provided insightful recommendations that perfectly matched what I was looking for. ...

Google logo
Google Apr 24, 2024

Google logo
Google Apr 19, 2024

Very good service, everyone was polite and helpful.

Google logo
Google Apr 16, 2024

Great costumer serves. They helped with all my questions and concerns.

Google logo
Google Apr 13, 2024

Super happy with my buying experience at Bert Ogden Subaru. I went in and traded my 2023 Mazda CX-30 for a larger vehicle with more features and received a great trade in value and a way lower APR !! My salesman Alexander and his team did everything to get me into a much better deal than I was in and for that I'm very happy and grateful. Thanks everyone at Berg Ogden for a wonderful experience, I'd definitely recommend them to anyone looking for great vehicles and savings.

Google logo
Google Apr 10, 2024

Google logo
Google Apr 6, 2024

Top of the line service as usual at any Bert Ogden dealership. The salesman, Jose Guzman, was very professional and knowledgeable. The atmosphere of the dealership was very professional, no salesmen standing around visiting, everyone was busy. Thank you Bert Ogden and Jose.

Google logo
Google Apr 6, 2024

Very helpful and friendly service. My salesman José G. Was the best all I had to do was show up and sign! He does his best to acomodate to your needs! 100% recomend!

Google logo
Google Apr 6, 2024

Mario and Brian were both very knowledgeable and very courteous and did a great job. Amanda went over the car features and did a great job too.

Google logo
Google Mar 27, 2024

Thank you Robert Gomez I appreciate your fast and awesome service. We love our new WRX its a great addition to the family.

Google logo
Google Mar 21, 2024

Great service, highly recommend!

Google logo
Google Mar 13, 2024

Google logo
Google Mar 10, 2024

Google logo
Google Mar 10, 2024

Mariah was awesome as always. Best knowledge in service. She is an asset to Bert Ogden Service Dept.

Google logo
Google Mar 8, 2024

I am very happy with the car buying experience at Bert Ogden. Salesman was helpful, personable, and low pressure.

Google logo
Google Feb 29, 2024

Google logo
Google Feb 28, 2024

Google logo
Google Feb 22, 2024

Google logo
Google Feb 21, 2024

(Translated by Google) Very attentive staff (Original) Personal muy atento

Google logo
Google Feb 11, 2024

Google logo
Google Feb 7, 2024

I was in the market to purchase a vehicle out of town however Johnny provided much better customer service and was very knowledgeable about my inquirieres. I decided to purchase locally instead because of this.

Google logo
Google Feb 7, 2024

Google logo
Google Feb 2, 2024

Bert Ogden Subaru is top shelf in customer service!! I live in San Antonio but have family in the Rio Grande Valley. I fell in love with the car on Sunday, and by Friday, they graciously had my car delivered to me with a knowledgeable and courteous sales associate who walked me through all the fantastic features of my new car. I highly recommend buying your next vehicle with the best in business, Bert Ogden Subaru! Ask for Johnny Horta!

Google logo
Google Jan 19, 2024

Johnny made the whole experience so easy and comforting. He explained everything clearly and thoroughly. Very patient with all our questions. We are so proud to be part of the Subaru family!

Google logo
Google Jan 14, 2024

Google logo
Google Jan 13, 2024

Very good service and easy to work with

Google logo
Google Jan 10, 2024

They was very friendly, professional, willing to work with you… Of course never as much as youu would like…. Lol.. This was my 2nd Subaru I’ve bough from them and will probably buy another there too.

Google logo
Google Jan 8, 2024

Sales personnel are very knowledgeable and friendly. I recommend this dealership very much to anyone

Google logo
Google Jan 4, 2024

Just wanted to state that I was in and out with the whole process, very informative salesman by the name Jose Guzmán. Would definitely go back for another vehicle.

Google logo
Google Dec 31, 2023

Rudy took his time to explain all the features and benefits of owning a Subaru and I never felt pressured.

Google logo
Google Dec 31, 2023

Google logo
Google Dec 30, 2023

I had an awesome experience with Bert Ogden Subaru! Carlos convinced me to consider Subaru, and Johnny stuck with me through the whole process of me falling in love with my new vehicle!! They were all so helpful, patient and kind through the obstacles!! THEY WILL WORK WITH YOU!! I’m so thrilled to be part of the Subaru family!!

Google logo
Google Dec 15, 2023

Everyone was friendly from the beginning to the end. My salesman Rudy was very informative and patient in helping me find the right vehicle.

Google logo
Google Dec 10, 2023

These people are on point!!! Great sales & service

Google logo
Google Dec 10, 2023

Google logo
Google Dec 3, 2023

Easy no hassle experience, great financing

Google logo
Google Dec 1, 2023

The saleman and finance man were extremely helpful full of information.

Google logo
Google Nov 26, 2023

Excellent customer service. Very friendly, knowledgeable, and patient

Google logo
Google Nov 21, 2023

Google logo
Google Nov 16, 2023

Purchasing the Subaru Forester was a great experience here. Ask for Johnny Horta!!! Best salesman ever!! Explains everything thoroughly, goes above and beyond. Super helpful in every way. Thank you for being super patient with my wife and I while we decided on a vehicle, never felt pressured at all. Also want to give a shout out to Mr Sid Perez. Mr. Perez was extremely helpful in helping us out with the finances issues. Thank you all so very much and keep up the great work. We appreciate you guys very much!! Will definitely be purchasing another Subaru hopefully soon.

Google logo
Google Nov 14, 2023

Rudy was great. As past employees of Chevy GMC my husband and I were very impressed with his easy going mannerism. Rudy has a great future before him.

Google logo
Google Nov 12, 2023

Google logo
Google Nov 10, 2023

Amazing customer service

Google logo
Google Nov 7, 2023

Christian (salesman)and Hector(Finance Manager) made the entire buying process very easy.They made sure I had the best deal with the best interest rate available.I highly recommend working with Bert Ogden Subaru.

Google logo
Google Nov 4, 2023

We were very happy with our experience with our salesman Johnny, Rafael and Hector.

Google logo
Google Nov 2, 2023

Google logo
Google Nov 1, 2023

Google logo
Google Nov 1, 2023

Bert Ogden Subaru has the best customer service in sales, management, & service!

Google logo
Google Oct 27, 2023

Very friendly and helpful folks

Google logo
Google Oct 24, 2023

Great staff who took care of me and wife and did not pressure us into buying anything. They knew and respected that we wanted to take a few days to discuss our options. In the end we decided to purchase a Subaru from Bert Ogden.

Google logo
Google Oct 22, 2023

Jose Guzman and all the staff at Bert Ogden courteous and very helpful in explaining the vehicle features and my financing options.

Google logo
Google Oct 21, 2023

Johnny helped us out so much. Was super transparent with the prices! Our experience was no B.S. they were super honest and cater to the average consumer! Johnny was also super respectful and asked ME (not my husband) all the questions! I really appreciated it and am so happy with my purchase! Can’t wait for the memories my family and I will have in our brand new crosstrek wilderness! Thank you guys so much!

Google logo
Google Oct 16, 2023

Very good service

Google logo
Google Oct 6, 2023

Salesman Joe was excellent. Very knowledgeable, easy to deal with not much pressure to purchase. Great service department. Recently purchased a new unwary Forester. Great follow-up after purchase.

Google logo
Google Oct 6, 2023

Levi was very attentive and informative

Google logo
Google Oct 5, 2023

First time that I have been to this dealership. Jose Guzman top gun salesman helped us with our new Subaru wilderness. If you decide on a new car go see Mr Guzman. Sid Perez was our sales manager helped us work the numbers he was very patient and very good listener. Working with these two gentleman was an awesome experience I highly appreciate everything they did for us. They both can help you with any model not just Subaru…. I give them an A++

Google logo
Google Oct 2, 2023

Google logo
Google Sep 29, 2023

Great customer service

Google logo
Google Sep 28, 2023

Google logo
Google Sep 28, 2023

Really happy to do business with these folks.

Google logo
Google Sep 28, 2023

Great place to purchase a car. Ask for Cody Sanchez and tell him that Victor sent you. He goes out of his way to make you feel comfortable and meet your needs.

Google logo
Google Sep 18, 2023

Great Service

Google logo
Google Sep 15, 2023

Google logo
Google Sep 10, 2023

It was a great experience! Our salesman, Johnny Horta was excellent! He explained the process and details of our purchase. He went above and beyond to make sure we had a satisfying experience.

Google logo
Google Sep 9, 2023

Communication was flawless.

Google logo
Google Sep 2, 2023

I have never had a better experience in leasing a car. Johnny at Bert Ogden made leasing my 2024 outback so easy. The car was delivered to my residence which was less stressful for me.

Google logo
Google Aug 25, 2023

(Translated by Google) Good service, excellent treatment and support, the people who served JAIRO TREVINO and Joven MARIANO did excellent work, thank you and blessings for giving me this great blessing 🙏👍❤️ (Original) Buen servicio excelente trato y apoyo la personas que atendieron JAIRO TREVINO y Joven MARIANO hicieron excelente trabajo gracias y bendiciones por darme esta gran bendición 🙏👍❤️

Google logo
Google Aug 19, 2023

It was a quick and easy process. Very professional.

Google logo
Google Aug 16, 2023

Google logo
Google Aug 13, 2023

Jose made our experience great and easy going. Definitely recommend going to him.

Google logo
Google Aug 11, 2023

Google logo
Google Aug 6, 2023

Google logo
Google Jul 29, 2023

Excellent customer attention... great deal.

Google logo
Google Jul 26, 2023

The reps that helped us today, Michael Villarreal, Mario Urrutia, and Mariano, were super helpful and met our expectations! Friendly, quality, and overall good service from these gentlemen.

Google logo
Google Jul 23, 2023

Google logo
Google Jul 23, 2023

Google logo
Google Jul 22, 2023

Fast friendly service!

Google logo
Google Jul 21, 2023

Google logo
Google Jul 9, 2023

Google logo
Google Jun 30, 2023

Johnny was super great with us and could not have made the purchase of my 2023 wrx any better!

Google logo
Google Jun 20, 2023

Amazing sales representatives did everything to put me in a reliable vehicle. ❤️

Google logo
Google Jun 13, 2023

Google logo
Google Jun 8, 2023

Google logo
Google Jun 4, 2023

There was good service

Google logo
Google Jun 1, 2023

Great help, informative, and friendly. My purchase took little time and I'm a happy owner of my first Subaru! Thanks!!

Google logo
Google May 30, 2023

Very knowledgeable team and very attentive Thank you

Google logo
Google May 24, 2023

Overall experience was very impressive. Jose and Rafa were very helpful and informative along the car buying process doing their best to help you into the vehicle you want.

Google logo
Google May 21, 2023

Very friendly and professional young sales team with a great attitude.

Google logo
Google May 21, 2023

Coby Sanchez is excellent. His professionalism, product knowledge, efficiency, is second to none. It was a pleasure for us to receive excellent customer service from Cody Sanchez.

Google logo
Google May 20, 2023

Everyone was friendly and we got done fairly quickly , and a shoutout to our salesman, José, who helped us with everything, he made the full process more enjoyable and I would recommend him to anyone who is looking to buy a vehicle.

DealerRater logo
DealerRater Apr 1, 2023

An issue arose with my 2019 Legacy, Alexis from service department provided excellent customer service. He took initiative to touch bases with me in regards to a part we were waiting on and contacted me as soon as it arrived. Alexis was courteous, honest and professional through out the entire process. His was definitely an example of what great customer service should be.

Read at DealerRater


Leave Us A Review